At Trey Farley, we aim to provide a simple and secure payment process for purchases made through our website.

A. Payment Processing

Payments are processed through the payment providers available during checkout.

All transactions are subject to verification and approval by the relevant payment provider.

B. Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• JCB
• Shop Pay
• Union Pay

Additional payment methods may be available during checkout depending on your location, device, or payment provider.

C. Currency

Transactions are processed in United States Dollars (USD). Prices displayed on our website are listed in USD.

D. Payment Authorisation

When an order is placed:

• Your payment method may be authorised during checkout.
• Payment processing begins after your order is submitted.
• Orders may not be processed if payment authorisation is unsuccessful.

If a payment cannot be completed, you may wish to:

• Check your payment details.
• Contact your bank or card issuer.
• Try an alternative payment method.

E. Order Verification

In some circumstances, we may review an order before processing.

Where reasonably necessary, we may:

• Request additional information.
• Hold an order while verification is completed.
• Cancel an order if payment cannot be verified.

F. Billing Information

Customers are responsible for providing:

• Accurate billing information.
• Valid payment details.
• Current contact information.

Incorrect or incomplete information may result in payment delays, unsuccessful transactions, or order cancellation.

G. Taxes

Where applicable, VAT and any other required taxes will be calculated and displayed during checkout in accordance with applicable laws.

H. Refunds

Approved refunds are issued to the original payment method used for the purchase.

Approved refunds are generally processed within 10 business days.

For more information, please refer to our Return & Refund Policy.

I. Payment Disputes

If you experience a payment-related issue, we encourage you to contact us before submitting a dispute through your bank or payment provider.

This allows us to review the matter and provide any relevant information regarding your order.

J. Payment Support

If you have any questions about payments or experience difficulties during checkout, please contact our customer support team.

K. Contact Us

Business Name: Trey Farley

Business Address: 17 Cook Street, Randwick NSW 2031, Australia

Business Email: support@treyfarley.com

Business Phone:+1 307-460-6979

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM.

Time Zone: (GMT-07:00) Mountain Standard Time (Denver).

We aim to respond to all inquiries within 1 business day. Messages received outside business hours or over the weekend will be answered on the next business day.