Billing Terms And Condition

Billing Terms and Conditions

Last updated: October 7, 2026

At Trey Farley, we aim to provide a simple and secure payment process for purchases made through our website in the United States, Australia, Canada and the United Kingdom.

By placing an order, you agree to this Payment Policy.

Nothing in this policy excludes, restricts, or modifies any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws, including the Australian Consumer Law.

A. Payment Processing

Payments are processed through the payment providers available during checkout.

All transactions are subject to verification and approval by the relevant payment provider.

B. Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • JCB

  • Shop Pay

  • Union Pay

Available payment methods may vary depending on your country, location, device, or payment provider and will be displayed during checkout.

C. Currency

For customers shopping in the United States, transactions are processed in United States Dollars (USD), and prices are displayed in USD.

For customers shopping in Australia, transactions are processed in Australian Dollars (AUD), and prices are displayed in AUD.

For customers shopping in Canada, transactions are processed in Canadian Dollars (CAD), and prices are displayed in CAD.

For customers shopping in the United Kingdom, transactions are processed in British Pounds (GBP), and prices are displayed in GBP.

The currency and total amount payable will be displayed before you complete your purchase.

If your payment provider converts the transaction into another currency, it may apply its own exchange rate or currency conversion fee. Any such fee is determined and charged by your payment provider, not Trey Farley.

D. Payment Authorisation

When an order is placed:

  • Your payment method may be authorised during checkout.

  • Payment processing begins after your order is submitted.

  • Orders may not be processed if payment authorisation is unsuccessful.

If a payment cannot be completed, you may wish to:

  • Check your payment details.

  • Contact your bank or card issuer.

  • Try an alternative payment method.

E. Order Verification

In some circumstances, we may review an order before processing.

Where reasonably necessary, we may:

  • Request additional information.

  • Hold an order while verification is completed.

  • Cancel an order if payment cannot be verified.

If we cancel an order after payment has been collected, the amount paid will be refunded to the original payment method.

F. Billing Information

Customers are responsible for providing:

  • Accurate billing information.

  • Valid payment details.

  • Current contact information.

Incorrect or incomplete information may result in payment delays, unsuccessful transactions, or order cancellation.

G. Taxes

For customers in the United States, applicable state and local sales taxes will be calculated and displayed during checkout where required by law.

For customers in Australia, displayed prices include Goods and Services Tax (GST) where applicable. The total minimum price, including applicable taxes and any unavoidable or pre-selected charges, will be displayed before the purchase is completed.

H. Refunds

Approved refunds are issued to the original payment method used for the purchase.

Approved refunds are generally processed within 10 business days, subject to any shorter period required by applicable law.

After a refund has been processed by Trey Farley, additional time may be required for the payment provider or financial institution to make the funds available.

For more information, please refer to our Return & Refund Policy.

I. Payment Disputes

If you experience a payment-related issue, we encourage you to contact us before submitting a dispute through your bank or payment provider.

This allows us to review the matter and provide any relevant information regarding your order.

J. Payment Support

If you have any questions about payments or experience difficulties during checkout, please contact our customer support team.

K. Contact Us

Business Name: Trey Farley

Business Address: 17 Cook Street, Randwick NSW 2031, Australia

Business Email: support@treyfarley.com

Business Phone: +1 307-460-6979

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM.

Time Zone: (GMT-07:00) Mountain Standard Time (Denver).

We aim to respond to all inquiries within 1 business day. Messages received outside business hours or over the weekend will be answered on the next business day.