Terms of service

Welcome to Trey Farley. The terms "we", "us", and "our" refer to Trey Farley. Trey Farley operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Trey Farley is an Australian-based ecommerce business that offers products and shipping to customers within the United States. Trey Farley is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, these "Terms of Service" or "Terms", describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you permit a minor to use the Services on a device you own, purchase, or manage, you are responsible for that minor's use of the Services.

Our store offers products and shipping to customers within the United States. Unless otherwise stated, references to orders, shipping, delivery, returns, refunds, and consumer rights on this website relate to purchases made for delivery within the United States.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Trey Farley reserves the right to accept or decline your order for any reason permitted by law. Your order is not accepted until Trey Farley confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted, we may not be able to accommodate cancellation or change requests.

Returns, exchanges, and refunds are subject to our Refund Policy, available on our website, as well as any rights you may have under applicable consumer protection legislation. Nothing in this section limits or excludes those rights.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices displayed on our website are listed in United States Dollars (USD).

US prices are exclusive of applicable taxes unless otherwise stated. Any additional charges, including applicable sales tax, will be clearly shown at checkout before you complete your purchase.

We accept the payment methods displayed at checkout, including American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, and Visa. Available payment methods may change from time to time.

Payment must be received in full before an order is processed and accepted. If payment is declined, unsuccessful, or cannot be processed, your order may be delayed, cancelled, or not accepted.

We ship to customers within the United States only. Unless otherwise stated on our website, shipping is free on all orders.

We make reasonable efforts to ensure that all pricing and billing information on our website is accurate. However, from time to time, errors may occur. We reserve the right to correct any such errors and to cancel or refuse any order placed based on incorrect information, to the extent permitted by law.

SECTION 5 – SHIPPING AND DELIVERY

We ship to addresses within the United States. We offer free standard shipping on all orders.

Orders are generally processed within 1 to 2 business days, Monday to Friday. Please note that our order cutoff time is 5:00 PM Mountain Time (MT). Orders placed after this time will be processed the next business day. After dispatch, estimated transit time is typically 6 to 12 business days, for an estimated total delivery timeframe of 7 to 14 business days. All delivery timeframes are estimates only and are not guaranteed.

Once your order has been shipped, we will send you a shipping confirmation email with tracking details where available. Delivery may be delayed due to factors outside our reasonable control, including carrier delays, weather events, or other operational disruptions.

If your order is delayed or lost, please contact us at support@treyfarley.com as soon as possible so we can assist.

If your order arrives damaged, defective, incorrect, missing, or incomplete, please contact us at support@treyfarley.com within 7 days of delivery, and include clear photos of the item and packaging where applicable so we can assist.

SECTION 6 – RETURNS AND REFUNDS

We want you to be satisfied with your purchase. Our Refund Policy sets out the terms that apply to returns, exchanges, and refunds, including eligibility requirements, return timeframes, and the process for requesting a return.

For approved change-of-mind returns, return shipping costs are your responsibility as set out in our Refund Policy. For items that arrive damaged, defective, incorrect, missing, incomplete, or that otherwise fail to meet applicable consumer guarantees, please contact us at support@treyfarley.com so we can review the issue and work with you to provide an appropriate remedy.

Nothing in these Terms or in our Refund Policy limits or excludes any rights you may have under applicable consumer protection legislation. Where required by law, you may be entitled to a repair, replacement, refund, or other remedy.

SECTION 7 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Trey Farley, its affiliates, or licensors and are protected by applicable patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without our prior written consent. All rights not expressly granted herein are reserved by Trey Farley.

SECTION 8 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 9 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Trey Farley is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Trey Farley. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Trey Farley, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Trey Farley.

SECTION 11 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 12 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively "Feedback", you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including for commercial use.

SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 14 – PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services for any unlawful or malicious purpose; to violate any applicable federal, state, local, or international regulations, rules, or laws; to infringe upon intellectual property rights; to harass, abuse, harm, or intimidate any person; to transmit false or misleading information; or to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY TREY FARLEY, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU IN FULL.

Nothing in these Terms limits or excludes any guarantees, warranties, rights, or remedies which you may have under applicable consumer protection legislation that cannot be lawfully excluded or limited.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL TREY FARLEY, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.

Nothing in this section limits your rights under applicable consumer protection legislation that cannot be lawfully excluded or limited.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Trey Farley, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, payable to any third party due to or arising out of: (1) your breach of these Terms of Service; (2) your violation of any law or the rights of a third party; or (3) your access to and use of the Services.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia, except where mandatory consumer protection laws in your state, territory, or country of residence require otherwise. Nothing in this section limits any mandatory consumer protection rights you may have under the laws of your state, territory, or place of residence.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. We will notify you of any material changes to these Terms in accordance with applicable law. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@treyfarley.com.

Store Name: Trey Farley

Email: support@treyfarley.com

Address: 17 Cook Street, Randwick NSW 2031, Australia

Phone: +1 307-460-6979

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM Mountain Time (MT)

We aim to respond within 1 business day. Messages received outside business hours or on weekends will be answered on the next business day. Weekend messages will be answered on Monday.